Your Agenda

Faculty

Your Hosts

Teleperformance University is a customized college course that transmits culture while gathering and sharing our worldwide best practices and innovative projects in customer relationship and experience management

Your Agenda

- Introduction and Overview

- LEGO Session

- Inviting Literacy India Kids

- Internal Speaker

- Macro Impacts to business and why innovation

- Delta

- Solution Identification

- Conclusion and Feedback

- External Speaker

- Visit to DLF 10B office

- Site tour

- Dinner with India Leadership team

- Ice Breaking & Group Introduction

- Inviting Literacy India Kids

- Introduction and Overview

- Technology Demos: Top 5

- Technology Demos: Next 5

- Brainstorm Ideas for implementation

- Introduction and Overview: Analytics

- Interaction Analytics

- Internal Analytics

- Fireside with Anish

- Drumming Circle

- Fireside with Mamta

- GBS the Game Changer (Lessons from External World)

- GBS in Action

- Framework of GBS

- Group Workshop

- Conclusion and Feedback

- Potential Assessment PILOT

- DE&I / MAA Workshop

- Reverse Mentoring Speed Dating

- Coaching

- Coa chub Intro

- Coaching Culture

- Coaching practice and Reflection

- Course Opening

- Group Team Dynamics Workshop

- EI & Disc Debrief

- TOPS & BEST

Gastronomy

Faculty

Anish Mukker

Pooja Majmudar

Ravi Krishnan

Puja Bhatia

Amit Vohra

Renuka Bajaj

Aman Chawla

Tejal Marwa

Vinod Mehta

Anish Kapoor

Laurance Raj

Sachin Garg

Sumit Bahl

Bob Williams

Your Hosts